Terms of Service

1.1 Age Requirement. You must be at least eighteen (18) years of age to create an account and use the Platform.

1.2 Professional Qualification. Physician accounts are available only to individuals who hold a current, active, and unrestricted medical license in at least one United States jurisdiction. By creating a physician account, you represent and warrant that you meet this requirement. AtlasMD reserves the right to verify physician credentials at any time and to suspend or terminate accounts where credentials cannot be verified.

1.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials, including your password and any multi-factor authentication methods. You are responsible for all activity that occurs under your account. You must notify AtlasMD immediately at security@getatlasmd.com if you become aware of any unauthorized use of your account or any other breach of security.

1.4 Delegate Accounts. Physician account holders may invite delegates (support staff, scribes, or other authorized personnel) to access specific cases on the Platform. You are responsible for all actions taken by your delegates. Delegates operate under the physician's account authority and are bound by these Terms. You must ensure that all delegates comply with applicable HIPAA requirements and maintain the confidentiality of any PHI they access.

1.5 Accurate Information. You must provide accurate, complete, and current information when creating your account and must update that information promptly if it changes. Providing false or misleading information about your identity, professional credentials, or organizational affiliation is grounds for immediate account termination.

2.1 Clinical Decision Support. AtlasMD provides a clinical decision support platform that assists physicians in preparing medical-legal evaluation reports, including Qualified Medical Evaluations (QME), Independent Medical Examinations (IME), record reviews, and supplemental reports. The Platform organizes medical records, performs AMA Guides impairment calculations, structures report sections according to applicable regulatory requirements (including CCR §39 and §41), checks compliance with regulatory mandates, and maintains audit trails for medical-legal defensibility.

2.2 AI-Assisted Processing. The Platform uses artificial intelligence and machine learning technologies to perform certain functions, including record organization, impairment calculation, section structuring, and compliance checking. These AI/ML capabilities are tools that assist the physician — they do not author reports, render clinical opinions, make independent clinical determinations, or replace physician judgment.

2.3 Service Availability. We use commercially reasonable efforts to make the Platform available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access and may experience downtime for maintenance, updates, or circumstances beyond our reasonable control. We will endeavor to provide advance notice of planned maintenance that may affect Platform availability.

3.1 Physician as Author. The physician of record is the sole author of every report generated through the Platform. In accordance with California Labor Code §4628, AtlasMD does not participate in the nonclerical preparation of medical-legal reports. The physician conducts the examination, reviews all records, exercises independent clinical judgment, writes all clinical opinions (including diagnoses, causation analysis, apportionment determinations, impairment ratings, and work restriction assessments), and signs the report under penalty of perjury.

3.2 Clinical Judgment. AtlasMD does not provide medical advice, medical opinions, or clinical diagnoses. The Platform provides structured documentation support tools. All substantive clinical determinations are the sole responsibility of the signing physician. AtlasMD makes no representation or warranty regarding the clinical accuracy, completeness, or legal sufficiency of any report content.

3.3 Regulatory Compliance. You are solely responsible for ensuring that your use of the Platform and any reports you generate comply with all applicable federal, state, and local laws, regulations, and professional standards, including but not limited to HIPAA, California Labor Code, California Code of Regulations Title 8, California Evidence Code, and any applicable rules of professional conduct. AtlasMD provides compliance-checking tools to assist you, but these tools do not guarantee regulatory compliance.

3.4 AB 1293 Disclosure. In compliance with California Assembly Bill 1293, you acknowledge that the use of AI-assisted clinical decision support tools may require disclosure in your reports. AtlasMD provides model disclosure language for your convenience, but you are responsible for determining and fulfilling your own disclosure obligations.

3.5 Review Before Sign-Off. You must review the entire content of any report before signing off. By signing off on a report through the Platform, you represent and warrant that you have reviewed the report in its entirety, that all clinical opinions are your own, that you stand behind the accuracy and completeness of the report, and that you are prepared to defend its contents under deposition or cross-examination.

5.1 Business Associate Agreement. If you are a Covered Entity or Business Associate under HIPAA, you must execute a Business Associate Agreement ("BAA") with AtlasMD before uploading any PHI to the Platform. Contact security@getatlasmd.com to execute a BAA.

5.2 Your HIPAA Obligations. You are responsible for obtaining all necessary authorizations, consents, and permissions required under HIPAA and applicable state law before uploading PHI to the Platform. AtlasMD is not responsible for verifying that you have obtained proper authorization to upload specific records.

5.3 Minimum Necessary. You should upload only the minimum amount of PHI necessary for the Platform to provide the requested services. Do not upload records that are not relevant to the case being evaluated.

5.4 No Model Training. PHI uploaded to the Platform is never used to train, fine-tune, improve, or evaluate any AI or machine learning model. Your data is used exclusively to provide services to you.

6.1 Subscription Fee. The Platform subscription is billed monthly at the then-current rate (currently $99 per month). The subscription provides access to all Platform features, including unlimited document uploads, record organization, compliance tools, audit trail, delegate management, and HIPAA infrastructure.

6.2 Per-Report Fees. Per-report fees are charged when a physician signs off on a finalized report — not before. You may draft, review, edit, and revise reports as many times as needed before sign-off at no additional cost. Current per-report fees are: QME Comprehensive (ML201/ML202) — $299; IME — $299; Supplemental Report (ML203) — $149; Record Review (ML206) — $99. Per-report fees are added to your billing statement upon sign-off.

6.3 Free Trial. New accounts receive a seven (7) day free trial with access to all Platform features and one (1) complimentary report. No credit card is required to start a trial. At the conclusion of the trial period, you must subscribe to continue using the Platform.

6.4 Payment Processing. All payments are processed by Stripe, Inc. By providing payment information, you authorize AtlasMD (through Stripe) to charge the applicable subscription and per-report fees to your designated payment method. All fees are denominated in United States dollars.

6.5 Refund Policy. Monthly subscription fees are non-refundable except as required by applicable law. Per-report fees are non-refundable once the physician has signed off on the report. If you believe you have been charged in error, contact hello@getatlasmd.com within thirty (30) days of the charge.

6.6 Price Changes. We reserve the right to modify our pricing with at least thirty (30) days' written notice to you. Continued use of the Platform after the effective date of any pricing change constitutes your acceptance of the new pricing. If you do not agree with a pricing change, you may cancel your subscription before the effective date.

6.7 Taxes. Fees are exclusive of all taxes, levies, and duties imposed by taxing authorities. You are responsible for paying any applicable sales, use, VAT, or similar taxes, except for taxes based on AtlasMD's net income.

7.1 AtlasMD Property. The Platform, including its software, algorithms, user interface, design, documentation, and all underlying technology, is owned by AtlasMD, Inc. and protected by United States and international intellectual property laws, including copyright, patent, trade secret, and trademark law. These Terms do not grant you any ownership interest in the Platform.

7.2 Your Content. You retain all ownership rights in the documents you upload and the reports you generate through the Platform. By using the Platform, you grant AtlasMD a limited, non-exclusive, non-transferable license to process your content solely for the purpose of providing the services described in these Terms. This license terminates when you delete your content or when your account is terminated.

7.3 Representations. You represent and warrant that you have the legal right to upload all content you submit to the Platform, including all medical records and case files, and that your use of the Platform does not infringe upon the rights of any third party.

7.4 No Training. Your content — including documents, reports, clinical opinions, and any data derived therefrom — will not be used to train, fine-tune, improve, benchmark, or evaluate any machine learning model or AI system, whether owned by AtlasMD or any third party.

7.5 Feedback. If you provide feedback, suggestions, or ideas about the Platform, you grant AtlasMD a non-exclusive, royalty-free, perpetual, irrevocable license to use that feedback for any purpose without obligation to you.

9.1 Exclusion of Consequential Damages. To the maximum extent permitted by applicable law, AtlasMD, Inc., its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, loss of business opportunity, malpractice claims, regulatory penalties, or reputational harm, arising from or related to your use of or inability to use the Platform, regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if AtlasMD has been advised of the possibility of such damages.

9.2 Liability Cap. AtlasMD's total aggregate liability to you for all claims arising from or related to these Terms or your use of the Platform shall not exceed the total fees you paid to AtlasMD during the twelve (12) months immediately preceding the event giving rise to the claim.

9.3 Basis of the Bargain. You acknowledge that the limitations of liability set forth in this Section reflect the allocation of risk between the parties and are an essential element of the basis of the bargain between you and AtlasMD. AtlasMD would not provide the Platform without these limitations.

11.1 Termination by You. You may cancel your subscription at any time from your billing dashboard or by contacting hello@getatlasmd.com. Your access to the Platform will continue through the end of your current billing period. No prorated refunds are provided for partial billing periods.

11.2 Termination by AtlasMD. AtlasMD may suspend or terminate your account immediately, without prior notice, if: (a) you violate these Terms; (b) you engage in fraudulent, abusive, or illegal activity; (c) your conduct poses a risk to the security, integrity, or availability of the Platform; (d) your professional license is suspended, revoked, or restricted; or (e) we are required to do so by law or regulation.

11.3 Effect of Termination. Upon termination, you have thirty (30) days to export your case data, reports, and associated files. After the thirty-day export period, your data will be permanently deleted in accordance with our Privacy Policy and data retention obligations. Audit logs will be retained as required by HIPAA (minimum six years).

11.4 Survival. Sections 3 (Physician Authorship), 7 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law), and 13 (Dispute Resolution) survive termination of these Terms.

13.1 Informal Resolution. Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at hello@getatlasmd.com. We will attempt to resolve the dispute within thirty (30) days.

13.2 Jurisdiction and Venue. Any dispute, claim, or controversy arising from or related to these Terms or your use of the Platform that cannot be resolved informally shall be resolved exclusively in the state or federal courts located in the State of California. You consent to the personal jurisdiction of and venue in such courts and waive any objection to such jurisdiction or venue.

13.3 Class Action Waiver. To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable Business Associate Agreement, constitute the entire agreement between you and AtlasMD regarding your use of the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.

14.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

14.3 Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of AtlasMD.

14.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. AtlasMD may assign these Terms without restriction in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

14.5 Force Majeure. AtlasMD shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service provider outages.

14.6 Notices. Notices to you will be sent to the email address associated with your account. Notices to AtlasMD should be sent to hello@getatlasmd.com. Notices are deemed received when delivered by email.